Privacy Policy

1. Information We Collect

When you create an account, we collect your name, email address, and authentication credentials. When you use the platform, we collect API request logs, detection results, and usage analytics to provide and improve the service.

2. How We Use Your Information

We do not use your personal data (name, email address, or authentication credentials) to improve our services. Your personal data is used solely for:

• Providing and maintaining your account and access to LLM Gateways.
• Sending transactional emails (account verification, password resets).

We may collect and analyse anonymised API request logs (excluding personal data) to understand platform performance and improve our security detection capabilities.

3. Data Sharing

We do not sell your personal data. We share information only with service providers that help us operate the platform (hosting, authentication, email delivery) under strict data-processing agreements.

4. API Request Logs

API request payloads are processed in-memory for security detection and may be stored briefly for logging and debugging purposes. You can configure log retention settings in your account dashboard.

5. Data Retention

We retain your account data for as long as your account is active. You can request deletion of your account and associated data at any time by contacting support.

6. Security

We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, and secure API key management to protect your data.

7. Cookies

We use essential cookies for authentication and session management. Optional analytics cookies help us understand how you use the platform. You can manage your cookie preferences at any time via the cookie banner.

8. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at the address below.

9. Changes to This Policy

We may update this policy from time to time. We will notify you of any material changes by email or through the platform.

10. Contact

If you have questions about this privacy policy, please contact us at support@llmgateways.com.